79 lượt xem

How to Deactivate Call Forwarding

If call forwarding is enabled on your phone — whether intentionally or inadvertently — incoming calls to the phone number will be redirected to another number.

To clear call diverts, you’ll need to learn how to deactivate call forwarding. Your handset can redirect calls to an unknown phone number without your consent, which means someone is monitoring your calls.

When your privacy is invaded in this manner, sensitive details about your family, work, and/or business can fall into wrong hands. If you know effective tips on how to deactivate call forwarding, you can quash such security issues.

Let’s learn more!

How to Cancel Call Divert on Android Phones

You can disable call forwarding on your handset in two ways: dialing certain USSD codes and using your phone’s settings.

How to Deactivate Call Forwarding

How to Deactivate Call Forwarding Using Ussd Codes

Users can dial different USSD codes that activate/deactivate call forwarding on their cellphone. But in this sub-section, our focus is on canceling call divert.

Dialing ##002# will deactivate all call diverts on your mobile device. After pressing the shortcode and hitting the call button, you’ll get this response, “You have successfully canceled call diverts.”

Now, restart your handset.

There are other codes you can also use to deactivate call forwarding in various situations:

Deactivation codes and their use:

USSD code



Cancel all call diverts


When you don’t want to pick up the call


When you have a busy schedule


When the phone number is unreachable

Select any of the codes that meet your need.

How to Deactivate Call Forwarding in Settings

You can also cancel call diverts directly from your phone’s settings or call settings. Here’s how to go about it:

  • In your app drawer or the Home screen, hit the Phone (dialer) icon
  • Tap Option > Call Settings
  • Open the settings for voice calls
  • Tap on the call forwarding feature
  • Press Cancel or Disable

With this technique, you can successfully cancel call diverts on your handset.

You can deactivate various call forwarding options, including

  • Always forward calls
  • Forward phone calls when unanswered
  • Forward phone calls when busy
  • Forward calls when the dialed number is not reachable

What Is Call Forwarding *#21#?

When users Google the question, “How do I stop call forwarding?”, they may also want to know what call forwarding *#21# is.

By dialing **21*destination phone number*11#, you can divert all calls to a different phone number. With *#21#, you can check the status for this option.

To cancel the call divert, simply dial ##21#.

Call divert is a phone option that lets you redirect or forward incoming calls to another phone number. Such a number can be a cellular type or a landline.

The call forwarding feature is one of the most commonly used options on handsets. When activated, you can decide to divert incoming calls to a different number or directly to your voicemail.

All network carriers in the country offer this feature. With call forwarding, when people call your number, the handset doesn’t ring because the call isn’t directed to your number. Instead, the incoming call either enters your voicemail or gets redirected to another phone number depending on your choice.

What Causes Call Forwarding?

Users can activate call divert on their mobile — whether a feature phone or the more sophisticated smartphone — intentionally using the USSD codes or settings highlighted above. In such cases, they enable the option to satisfy certain requirements based on their schedule or needs.

Dialing the shortcode also helps address the inquiry, How do I stop call forwarding not reachable?

However, there are times you may find call forwarding on Android activated without your consent or permission. This can be a security threat meaning a third-party service or an unwanted person is monitoring your calls.

When your privacy is invaded this way, your safety may be at risk. This is why it’s crucial to learn how to deactivate call forwarding and how to check the call divert status on your phone.

Is Call Forwarding Good?

The answer to this question is two-fold: call forwarding is good, and it is also bad.

There are times you activate the feature because you’re swamped with work or business activities. People also divert calls to their voicemail when they don’t want to hear from certain contacts, such as an estranged friend or distant relative.

Some phone users enable the call forwarding option to stop incoming calls from telemarketers. In these instances and other related ones, call divert is a useful tool.

But when the feature is activated on your phone without your knowledge, that’s a security threat, which implies call forwarding is an unwanted option then.

Therefore, whether call divert is good or not depends on your needs and how the feature is enabled on your phone.

Wrapping up

The tips highlighted in the sections above on how to deactivate call forwarding work effectively in canceling call diverts. A call diversion feature is a common option that users activate to stop unwanted calls from all or select phone numbers.

When you have a busy schedule at work or are inundated with calls from telemarketers, the feature will let you stop such calls and focus.

We hope this guide does justice to all questions you may have concerning the inquiry, How do I turn off call forwarding on my phone?