Snapchat lets you create and hang out with friends. Whether you’re keeping up with Snapstreaks or posting Stories, the site records all your activity. But how do you download your data from Snapchat and get a complete copy of your account history?
We’ll show you how to download a zip file of all your Snapchat data in a moment. So, launch the Snapchat mobile app or pull up the website and follow the steps below!
How to Request a Download of Your Data from Snapchat – Mobile App
Most of us use smartphones to play around on Snapchat and social media. Fortunately, you can download your data from Snapchat on your iOS or Android mobile device. The steps to download your data are really simple. But if you need help unzipping the files after you initiate the request, we’ve included those sections below.
When you’re ready, follow these steps:
Step 1: Tap the Profile Icon
Launch the Snapchat app on your smartphone or tablet. Log into your Snapchat account (if you aren’t logged in already), and tap the profile icon in the top left corner.

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Step 2: Tap the Settings Cog
When your profile page appears, tap the settings cog in the top right corner.

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Step 3: Tap My Data
Scroll down the list on this page.

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Step 4: Enter Your Password
Snapchat will now prompt you to re-enter your password near the bottom of this page. Input your Snapchat login credentials to move forward.

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Step 5: Tap Submit Request
Now you can set the date parameters for the data you want to retrieve. But do remember, the longer the range, the larger the file. After setting the timeframe, tap Submit Request.

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Snapchat will email you the link to your Snapchat data within 48 hours (typically only a few minutes). Check for emails from Snapchat to download your data. If you need more help, scroll down to the section to retrieve your Snapchat data on a browser or mobile device.
This quick and informative video will guide you through the step-by-step process of downloading your data from Snapchat. Discover how to access your memories, messages, and more with just a few simple clicks. Stay in control of your digital footprint and watch the video now to unlock your data!
How to Request a Download of Your Data from Snapchat – Web Browser
At one time, Snapchat didn’t offer browser support. Fortunately, in 2023, you can use Chrome, Edge, or Safari to access the site and download your Snapchat data. However, browsers like Mozilla Firefox won’t work.
Assuming you have a Snapchat-compatible browser, follow these steps to download your account data:
Step 1: Log Into the Website
Open the Snapchat website on your web browser, then log into your account with your username or email and your password. A new window will open, taking you to the Snapchat PC website, where you can check and send snaps.

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Note: You may need to receive a text verification code or authorize access to the mobile app, so it’s best to have your phone nearby.
Step 2: Click Your Profile Icon
Now, the steps are similar to those of the Snapchat mobile app above. Click your Profile icon in the top left corner.

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Step 3: Click Account Settings
A small dropdown menu appears when you click your profile icon (your Bitmoji). Click Account Settings.

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Step 4: Click My Data
A new window will open, taking you to your Snapchat account settings. Scroll down the page just a bit and click the My Data option.

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Step 5: Input Your Email Address
You must verify your identity again to move forward (at least you know your data is secure, right?). Input your email address again and work through any other verification steps.

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Note: You can set the data range to download all your Snapchat account data. But the more you request, the longer it takes to receive the email to download it.
Step 6: Click Submit Request
After you’ve set the data timeframe and verified your identity, click the Submit Request button at the bottom.

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Then, wait for the email from Snapchat. If you aren’t sure how to extract your data, scroll down to the next section.
How to Download Snapchat Data – Desktop
Now that you completed a request for your Snapchat data, you’ll receive an email with the link to download it onto your desktop. When the email comes in, you can follow these steps:
Step 1: Click the Link in Your Email
Launch your email account on your computer and open the email from Snapchat. Then, tap the Click here link in the email.

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Step 2: Click the .zip File
A new webpage will open with a link to the .zip file containing your Snapchat data. Click it.

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Step 3: Open the Folders
Your file manager will open (Mac or Windows). You can click to open the folder and access more files.

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Step 4: Browse Your Data
Scroll through the files and browse your Snapchat data.

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Note: If the file manager doesn’t open automatically, open the Finder on a Mac or go to type File Explorer into the search bar at the bottom of your PC screen and click Downloads.
How to Download Snapchat Data – Mobile App
If you prefer the mobile app version of this tutorial, you can download all your Snapchat data onto your iOS or Android device. Here’s what to do:
Step 1: Tap the Link in Your Email
Launch the email app on iOS or Android and open the Snapchat email. Then, tap the Click Here link near the top.

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Step 2: Tap the .zip File Link
Your device’s mobile web browser will open, and you can tap the .zip file link near the top of the page.

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Step 3: Tap the Download Option
If you’re using an iOS device, look for the blue download icon near the bottom. Tap it to launch the Files app with your Snapchat data.

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Those using Android will see the download file in their notifications. Swipe down from the top of the screen and tap on the .zip file to download your Snapchat data.
Step 4: Open the Files
Finally, open the files and browse your Snapchat data.

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Snapchat Data Download – Complete!
As you can see, getting a copy of all your Snapchat data is pretty straightforward. The company offers free requests and downloads of everything it has collected about your account. Follow the steps above and get your copy!
The image featured at the top of this post is ©AlesiaKan/Shutterstock.com.
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