These situations will urge you to consider a PS4 controller reset seriously.
Now, let’s learn how to reset the PS4 controller and get it back working just like when you first used it.
Note that after resetting your gamepad controller check this Device Checker website to confirm all buttons are working properly for a better gaming experience.
What Happens When the PS4 Controller Fails?
When the PS4 controller begins to malfunction or about to fail, you’ll get troubles dealing with the PS4 system. A clear sign of PS4 controller defect is when PS4 suddenly freezes/halts during the gameplay. Sometimes it won’t freeze, but the PS4 will go very slow, or just behaves eccentrically.
In some cases, none of these symptoms will appear, but the PS4 system won’t respond to the controller’s prompts. You can quickly feel that the PS4 controller is not working, no matter how many times you press its buttons.
On the other hand, the corrupted PS4 database can also hinder the system from responding to the controller’s prompts. In this case, the PS4 controller is healthy and functioning perfectly, but the PS4 system can’t correctly render the signals from the controller due to corruption in the database.
Lastly, a failing PS4 hard drive can cause the system not to function properly and thus not respond to the controller’s signals. In this case, if you’re a savvy/technician, you’ll have a technical sense and can quickly figure out where the problem is.
Try These Before Resetting the PS4 Controller
Before resetting the PS4 controller, carry out all the following actions:
- Turn off the PS4 and unplug it from the power socket for 3 minutes.
- Change the PS4 USB port through which you connect the controller.
- Remove the PS4 controller’s battery, then put it back in place.
- Connect the PS4 controller to a computer and check whether it’s healthy. If it works fine, you have a problem with the PS4 itself, not the controller.
If none has worked for you, you may be sure that you have to reset your controller.
Syncing a PS4 controller
There are various ways to reconnect your controller to your PlayStation 4 if you’ve determined it isn’t responding. You can either soft reset the console and try pairing the controller again or reset it to its default settings (a hard reset). We’ll demonstrate how.
Resetting PS4 Controller
If the PS4 controller can no longer connect to the PlayStation 4, it does not respond properly to the inputs or the light on the back flashes; a controller reset can provide a remedy. How do you reset the PS4 controller and connect it back to the console? We’ll address this in detail below.
Just note that two ways of resetting the PS4 controller are Soft and Hard.
How to “Soft-Reset” the PS4 Controller?
Generally, the term soft reset is the restarting or rebooting of a device like a computer, smartphone, or tablet. It closes all applications and clears any data in random access memory. That is different from a hard reset, which could potentially cause loss of settings, saved applications, and user data. Gamers usually go for the soft reset option to repair malfunctioning applications. This process is known as a soft reboot.
As for soft resetting the PS4 controller, this process will reset the connection between the controller and the console. Note that you can’t do that unless you have an additional PS4 controller. Otherwise, if it’s only one controller you have, you better skip to the next section, where you’ll learn how to hard reset the controller.
There’s a workaround here. If you do not have a controller already connected to your PS4™ available, you can alternatively download the PlayStation Second Screen application on your smartphone. Available on the Apple Store and Google Play Store for Android.
To soft-reset the PS4 controller, please follow the below steps:
- Go to the PlayStation® 4 dashboard by pressing the PS Button.
- Go to [Settings] > [Devices] > [Bluetooth Devices].
- You should see your PS4 controller listed. Because we are using the working controller to navigate the menu, select the inactive one.Note: The PS4 controller with a green dot is the active controller, and the PS4 controller without a green dot is the inactive one.
- Select “Disconnect” option.
- Press the Options Button on your PS4™ controller.
- Select “Forget Device”.
Now that we’ve forgotten the malfunctioning DualShock 4 controller, we want to power down the PS4. You can do this by holding down the PS4 button on your controller, navigating to Power in the menu, and choosing Turn off PS4.
With the power off, there are a few more steps to perform:
- Connect your misbehaving DualShock 4 controller to the PS4 using a USB cable.
- Turn on the PS4 and wait for it to boot up.
- Press the PlayStation button on the controller and log in to the PS4. The PlayStation 4 controller should now pair with the console, and you can test to see if it’s still misbehaving.
If that doesn’t work for you and the problem persists, try to hard reset the controller.
How to “Hard-Reset” the PS4 Controller?
A hard reset is a process by which a device is reverted to the state it was in when shipped from the factory. That is to say, it erases all data, including apps, user profiles, and settings.
The process of hard reset the PS4 controller is way too easy. All you need is first to turn off your console. You can find the Reset button in a tiny hole at the back of the controller near the L2 button.
Using a paperclip, press and hold the Reset button for a few seconds. That should be enough to reset your controller.
The next step is to pair your controller with your device. Do it as follows:
Connect the controller using the USB cable provided, turn on your PS4, and proceed with the pairing procedure. If the connection fails, the console does not detect the controller. That might be due to the respective USB cable. The PS4 controllers are somewhat peculiar here. It’s best to use an original Sony Micro USB cable. If you do not have one, you should try different Micro USB cables.
Now, press the PlayStation button on the controller to log into the PS4. The light bar should turn blue, indicating the DualShock 4 has been paired with the console.
Has This Resolved the Issue?
If the controller continues to cause problems, hardware failure might occur. You can check if it’s on the console or the controller. Try other controllers on your PS4 or test your controller on a friend’s or colleague’s console. If you aren’t sure whether the problem is from the console or the controller, you can always contact the Sony support center and explain your situation.